FAQ
Have Questions?
Find quick answers to common questions about our logistics, transport, and support services..
We specialize in cross-border logistics, heavy machinery transportation, spare parts delivery, customs clearance, and warehousing solutions — all designed for safe, efficient, and cost-effective global operations.
We operate across Asia, the Middle East, and Africa, with key logistics routes through countries such as China, UAE, Saudi Arabia, Pakistan, and more. Our network continues to expand based on client needs and strategic partnerships.
You can book a shipment by contacting our team directly through our website, email, or phone. We’ll guide you through the booking process, confirm your shipment details, and provide a service agreement tailored to your logistics needs.
We specialize in transporting heavy machinery, industrial equipment, trucks, and spare parts. Whether it’s construction, mining, or agricultural machinery, we ensure safe and compliant cross-border delivery.
Yes, we provide full support with customs documentation and clearance procedures to ensure your shipments move smoothly across borders. While the customer remains responsible for regulatory compliance, our team will assist every step of the way.
Yes, we offer optional cargo insurance for added protection during transport. While we take every precaution to ensure the safe handling of your goods, insurance provides coverage in case of unforeseen events. We recommend securing insurance for all high-value shipments.
We specialize in cross-border logistics, heavy machinery transportation, spare parts delivery, customs clearance, and warehousing solutions — all designed for safe, efficient, and cost-effective global operations.
We provide real-time tracking updates through our logistics team and digital channels. Once your shipment is confirmed, you’ll receive tracking details and regular updates until delivery is complete.
You can book a shipment by contacting our team directly through our website, email, or phone. We’ll guide you through the booking process, confirm your shipment details, and provide a service agreement tailored to your logistics needs.
We specialize in transporting heavy machinery, industrial equipment, trucks, and spare parts. Whether it’s construction, mining, or agricultural machinery, we ensure safe and compliant cross-border delivery.
Yes, we provide full support with customs documentation and clearance procedures to ensure your shipments move smoothly across borders. While the customer remains responsible for regulatory compliance, our team will assist every step of the way.
Yes, we offer optional cargo insurance for added protection during transport. While we take every precaution to ensure the safe handling of your goods, insurance provides coverage in case of unforeseen events. We recommend securing insurance for all high-value shipments.
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Reach Us
Location:
Fengdong new city,xixian new area,shaanxi province, china
Email:
info@svitl.com
Phone:
+86-186-2845-4844
+86-131-8608-0957
+86-181-6192-3440